Internet services
BROADBAND SETUP
From consultancy to setup
With so many broadband deals it can be difficult to choose. Ocean PCs aren't tied to any one supplier so we can help pick the service that's right for you.
If you just need someone to plug it all together, we'll happily do that too as part of our callout service.
INTERNET ISSUES
From loss of service to extending the wireless signal
We can resolve internet issues and talk to your Internet company for you.
If you need help to make your wireless stretch we can work through all the available options for you.
Health check
ANNUAL SERVICE
Includes 12 months Internet Security
Although many of us give our cars an annual service, few do the same for their computers. Our annual health check comprises: a scan for viruses, removal of malware, install windows updates, review the programs beginning at start up and run a registry cleaner.
If there is not a paid for Internet Security program then we will install one, free of charge. We'll also recommend any upgrades to improve performance.
The fixed charge for the annual service is £49.99.
Virus removal
VIRUSES AND MALWARE
Detection and Removal
Sometimes we can remove viruses onsite but if they're complicated we'll have to take your computer back to the workshop.
Ultimately, we'll save the data, remove the operating system and data, create a fresh installation of Windows and reinstate the data.
Upgrades
IDENTIFYING OPTIONS
Supplying and installing solutions
There are lots of options to upgrade your existing computer. A quick visit and a quick chat is usually all it takes to find a solution. We'll source and return with the right parts to breathe life into your tiring machine.
Repairs
RESOLVING HARDWARE AND SOFTWARE PROBLEMS
From basic to complex
Some problems can be resolved in minutes but others take longer. Our aim is to keep you informed of progress and costs all the way. We'll not order parts or run up a bill without your authority.
If we think it's time to call a halt, we'll tell you.
Consultancy
FINDING SOLUTIONS FOR PROBLEMS
It does not have to be difficult
Know what you want but not sure how to achieve it? For example, what is the best way to have a printer that all can use without one user slowing the system down?
For a modest fee we'll visit you, talk you through the options and point you in the right direction.
New Computers
SO MANY CHOICES
Helping to find the right choice for you
There are a bewildering number of choices available now: PC? NUC? Laptop? All-in-one? Off-the-shelf? Custom-built?
We can talk through the option, simplify your choices, so that you get a machine that gives you good value for your budget.
See the New PCs section for more details.
(c) B Cameron-Stuart 2018